When will my order ship?
If you place an order for items that have already been released, your order will be shipped within one week of your order date. If you place an order for an item listed for preorder, your order will be shipped within one week of the listed release date, which may be subject to change due to delays. If you purchase items that have already been released and preorder items in the same order, they will all be shipped when the preorder is due to ship.
It should be noted that the vinyl industry is extremely backed up right now and delays are common. We will do our best to inform everyone should any delays arise.
Do you ship outside of the United States?
Yes! We ship to Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Hungary, Ireland, Japan, Netherlands, New Zealand, Poland, Portugal, Spain, Sweden, Switzerland, and the United Kingdom.
However, international customers should be aware that we put the true value on customs form and you might be charged customs fees when the order reaches your country. This is so that in the event that a package is lost, you are able to get the full value of your order returned to you.
Why did my record show up opened?
When battling the unforgiving nature of the way vinyl is treated during transit from us to you, we want to give the record the best possible chance of showing up undamaged. We ship all of our records outside of the jacket in order to avoid seam splits and ringwear that can occur during shipment.